The trusted experts who listen, tailor and deliver

IP professionals safeguard innovation and strategic value. Our mission is to understand your priorities and workflows, providing customised support so you can focus on risk management, cost control, and portfolio performance.

Two iPify colleagues listening and discussing a case
Team shaping workflows together over a laptop
iPify paralegal supporting a client through a case
Clarity delivered — reviewing a finished case

Why our approach matters

We listen.

We take time to understand your challenges and ways of working.

We customise.

We shape tailored solutions around your processes and your needs.

We care.

We remain attentive, responsive, and by your side at every step.

You win.

You gain clarity, control, and the support you need to deliver.

Our unique approach sets us apart

Unrivalled customer support

We provide instant and seamless access to our support team through a versatile range of options: a comprehensive virtual help centre, real-time assistance via live human chat, an integrated messaging system, and of course phone support. Each channel is designed to ensure prompt and effective solutions for all your needs.

Cutting-edge technology

Experience the power of the iPify platform, the result of our in-house team combining advanced technology with over 250 years of collective IP expertise.

Built for the long-term

Our employees are also shareholders and subscribe to the vision that, as an independent provider, we can bring significant value to the IP industry, now and in the future.

Trusted by IP professionals

You deserve discretion, and so do our customers. That's why we share their feedback anonymously, while happily arranging direct introductions if you'd like to hear more.

Our whole paralegal team loves how intuitive and easy to use the iPify portal is. Whenever we've needed assistance, the customer success team has been outstandingly fast, efficient, and genuinely helpful.

CEO - Partner of a well-established European IP law firm
Our customer support

Guiding you through the early stages... and beyond

Embarking on your journey with iPify is a swift process, but our support doesn't stop at just getting you started. We follow a proven approach to ensure you extract maximum value from our platform and services.

iPify in-app support chat — conversation with a customer success agent
  1. 1 Getting started

    • Account set-up with user access
    • Specific requirements embedded in the platform and workflows
    • Comprehensive platform training for optimal use
  2. 2 Together along the journey

    • Proactive monitoring of initial user interactions
    • Regular reviews, tailored to your needs
  3. 3 Unparalleled support

    • Virtual Help Centre for ongoing assistance
    • Live chat for real-time navigation support

Human expertise at the core of our service

Our in-house IP specialists bring more than 250 years of combined experience, a meticulous attention to detail, and a genuine commitment to supporting your work.

Behind every solution and workflow, you'll find real experts who understand your challenges and stand by your side to help you deliver.

What working with iPify means for you

More clarity. Zero admin overload. Consistent, high-quality delivery.

What working with iPify means for your team

Equipped, supported, and always close to a real human.

No commitment. No sales pressure.

Let's talk about your needs

Our team would love to learn more about your needs. Share a few details through the form, and one of our experts will personally get back to you right away!